Medi-Cal Rx Subscription Service and Pharmacy Service Representative Phone Campaign

March 30, 2021

In preparation for the eventual transition of pharmacy claim administration to Medi-Cal Rx, the Medi-Cal Rx Subscription Service (MCRxSS) is available and the Pharmacy Service Representative Phone Campaign has been activated for all Medi-Cal Rx providers, including pharmacies, prescribers and their staff.

Medi-Cal Rx Subscription Service

The MCRxSS is a free service that provides the latest Medi-Cal Rx news, including upcoming training and outreach events. Current Medi-Cal providers, pharmacies, prescribers and their staff are encouraged to sign up for MCRxSS to stay informed of the latest pharmacy news. Subscribers will receive subject-specific emails for urgent announcements and other updates shortly after they are posted to the Medi-Cal Rx website. Individuals can sign-up for this service at the following address on the MCRxSS sign up page on the DHCS website

Pharmacy Service Representative Phone Campaign

Pharmacy Service Representatives (PSRs) will be reaching out to prescribers via a phone call to introduce the new Medi-Cal Rx website and its available resources. If you are a prescriber and have started the User Administration Console (UAC) registration process, but have not completed it, please anticipate a phone call from a PSR to assist and answer questions. The PSRs will provide guidance on how to start registration for the secure provider portal and inform prescribers of available training and resources for Medi-Cal Rx.