Originally published January 19, 2022
Updated January 28, 2022
Update: On January 28, 2022, an updated article titled “Reminder: Other Health Coverage for Medi-Cal Beneficiaries” with additional instructions and resources, was published on the Medi-Cal Providers website.
All providers, including pharmacies, can use the DHCS OHC Removal or Addition Form to assist Medi-Cal beneficiaries who need to update or remove their Other Health Coverage (OHC) from the State’s system. The OHC Reference Guide provides step-by-step instructions for how to fill out these forms. Requests submitted via these forms are processed by DHCS within 36–72 hours. Providers should fill out and submit the applicable form with the beneficiary’s consent (in-person or telephonic acceptable).
Alternatively, providers, including pharmacies, can direct beneficiaries fill out the DHCS OHC Removal or Addition Form on their own, if desired.
Beneficiaries and/or providers may also call the Fee-for-Service Medi-Cal Telephone Service Center, 8 a.m. to 5 p.m., Monday through Friday, except holidays, at the toll-free number 1-800-541-5555, to remove the OHC.