Medi-Cal Single Subscriber Eligibility Restored

April 27, 2020

Beginning at 8:21 a.m. Monday, April 27, 2020, Medi-Cal began experiencing technical difficulties with single subscriber eligibility and NCPDP prior authorization transactions. This issue was resolved as of 10:45 a.m. on Monday, April 27, 2020. Providers who submitted or tried to submit single subscriber eligibility of NCPDP prior authorization transactions during this time should resubmit their transactions immediately. We apologize for any inconvenience this may have caused.