24/7 Free Medi-Nurse Call Line for COVID-19 Questions

DHCS launched a free, 24/7 Medi-Nurse advice line to answer questions about COVID-19 for anyone who:

• Doesn’t have insurance, or


• Is a Medi-Cal beneficiary but doesn’t have a regular doctor or Managed Care Plan to oversee their care.

The nurses who field the questions can help callers:

• Understand if symptoms might be related to COVID-19


• Determine whether they need to self-isolate


• Decide if they need to see a doctor to get tested and/or treated


• Connect with a Medi-Cal provider who can help them get enrolled

Please tell the people you serve about the new Medi-Nurse line to help them understand more about COVID-19 symptoms, testing and treatment. Flyers and social media content to share are on the Medi-Nurse Line web page of the DHCS website.

Medi-Nurse Call Line: 1-877-409-9052