CMC Error Report Available Electronically

June 16, 2020

Computer Media Claims (CMC) submitters may now download the CMC Error Report (CP-O-214) from the Transactions tab under the Providers dropdown menu of the Medi-Cal Provider website. The report, which will be available 24 hours after a claim is uploaded into the claims processing system, contains information about errors encountered while incoming CMC data was processing.

The report will remain available to CMC submitters for 30 calendar days.

CMC submitters also may continue to inquire about the CMC error report by calling the CMC help desk at 1-800-541-5555, 8 a.m. to 5 p.m., Monday through Friday, except holidays.