Cash Control assists providers with questions regarding missing, lost or returned warrants, Remittance Advice Details (RADs), accounts receivable transactions, 1099s and provider refund checks. Cash Control also enrolls providers in electronic fund transfers (EFTs) and processes requests for Paid Claim Summary and Claims Detail reports.
Providers may send written requests to Cash Control via mail at the address down below for:
- Missing, lost or returned warrants that have been more than ten days from the date the warrant was issued.
- If a provider did not receive a RAD and the RAD date is older than three years, or the provider is unable to obtain a PDF copy of a RAD via Transaction Services.
All written requests to the FCCU must include the National Provider Identifier (NPI), Warrant Number and Warrant date.
Letters to the Cash Control Unit should be addressed as follows:
California MMIS Fiscal Intermediary
Attn: Cash Control
P.O. Box 13029
Sacramento, CA 95813-4029