CMC Submission Instructions
CMC Claims Submission on the Internet
Submitters can access the website and start submitting their claims, view
submissions, acquire Claim Control Numbers (CCNs) and verify receipt
of transmissions all on the Internet. For detailed instructions
about how to use these features, see below.
For more information regarding CMC, please refer to the Medi-Cal Computer Media Claims (CMC) Billing and Technical Manual. If you have any questions regarding the instructions below,
please call the Telephone Service Center (TSC) at 1-800-541-5555 and select the option for POS, Internet, LSRS and CMC inquiries.
CMC Submission Instructions
- Click either the "Transaction Services" or "Login" link from the
Medi-Cal home page.
- Enter your submitter ID and password. Your submitter ID must be
prefixed with "CMCSUB" and the password is the same password you use
for CMC dial-up access. Click "Submit."
- The "Transaction Services" menu will appear. You may click
either "CMC Uploads" or "Perform Computer Media Claims Data
Uploads."
- You can either enter the location and name of the file that you
want to send or click "Browse" to locate the file on your PC or
network that you want to send.
- Once you have located the file, click "Upload File." (Note: It
is recommended that you zip files prior to uploading so that upload
times are reduced.) The maximum file size for all files regardless
of whether or not they are zipped is 5 megabytes.
- After a few moments, depending on the size of the file, a
confirmation page will appear. If the upload was successful, a
"Volser Number" will be displayed that may be used to check the
status of your transmission. Volser details may not be available for
up to 24 hours after the submission is uploaded, and details are
available for approximately 30 days.
Note:
CMC batch submissions are accepted Monday through Friday between 2 a.m. and 4 p.m. Batch submissions completed between 2 a.m. on Monday and 4 p.m. on Friday will process in that week's adjudication cycle. Any batch submission received after 4 p.m. on Friday or during the weekend will be processed in the following week's cycle.
CMC Submission Inquiry on the Internet
The new "CMC Submission Inquiry" link on the Medi-Cal website
offers submitters the option to check CMC submission status.
Submitters can check to see if their batch was deleted, had a
partial release or full release. For those batches that are not
released, information will be available regarding batch errors, as
well as how many provider numbers and/or claims were impacted. For
the released batches, submitters will be given the range of Claim
Control Numbers (CCNs) assigned to each provider in the batch. These
CCNs will assist providers attempting to check the status of their
individual claims. For detailed instructions about how to use these
features, see below.
If you have any questions regarding the instructions below,
please call the Telephone Service Center (TSC) at 1-800-541-5555 and
select the option for POS, Internet, LSRS and CMC inquiries.
CMC Submission Inquiry Instructions
- Click either the "Transaction Services" or "Login" link from the
Medi-Cal home page.
- Enter your submitter ID and password. Your submitter ID must be
prefixed with "CMCSUB" and the password is the same password you use
for CMC dial-up access. Click "Submit."
- The "Transaction Services" menu will appear. You may click
either "Inquiry on CMC" or "Perform Inquiry on CMC."
- The "Inquiry on Submissions" page will appear. Enter the volser
of the submission you want to inquire about and click "Search."
- The status of your submission will be displayed if it is
available. If you receive a message that information about your
volser is unavailable, you may call the TSC at 1-800-541-5555 for
assistance.
Note:
If you cannot view the MS Word or PDF (Portable Document Format) documents correctly, please visit the
Web Tool Box to link to a download site for the appropriate reader.
