Family PACT Update

February 2022 | Bulletin 173


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1. May 2022 Medi-Cal Provider Training Webinars

Outreach and Education (O&E) along with the Department of Health Care Services (DHCS) are offering category specific webinar sessions in May.

Session Date
Federally Qualified Health Centers, Rural Health Clinics and Indian Health Services-Memorandum of Agreement May 3
Hospital Presumptive Eligibility May 3
Health Access Programs May 5, 10 and 12
Every Woman Counts May 12
Long Term Care May 17
Navigating the Medi-Cal Website and Online Billing May 19
Telemedicine and Virtual/Telephonic Communication Billing May 19
Allied Health May 24
Inpatient and Outpatient Services May 24 and 26
Vision Care May 26

A variety of courses will be offered in each of the categories listed. Providers must register through the Mediā€‘Cal Learning Portal (MLP) Event Calendar.

Providers will be able to print class materials and ask questions during the training sessions.

To view the webinars, providers must have internet access and a user profile in the MLP. Detailed instructions about the registration process and how to access webinar classes are available on the Outreach & Education page of the Medi-Cal Provider website.

For additional assistance, please contact the Telephone Service Center (TSC) at 1-800-541-5555.

2. March Virtual Claims Assistance Room (CAR) Event

Receive free one-on-one billing assistance at our Virtual Claims Assistance Room (CAR) Event scheduled for the month of March.

There are multiple morning and afternoon sessions available. Providers must register through the Medi Cal Learning Portal using the Event Calendar.

Reminder: First time users must complete a one-time registration. There is a link to a short video in the descriptive text under the “Provider Seminars and Webinars” tile on the Medi-Cal Learning Portal homepage, that gives directions on how to register for one of these sessions. Providers can also download the video file.

Providers are encouraged to bring their more complex billing issues and receive individual assistance from a Provider Field Representative.

For additional assistance, please contact the Telephone Service Center (TSC) at 1-800-541-5555.

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4. Provider Manual Revisions

Pages updated due to ongoing provider manual revisions:



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