Publications
Provider Orientation and Update Session

Medi-Cal providers seeking enrollment in the Family PACT (Planning, Access, Care and Treatment) Program are required to attend a Provider Orientation and Update Session. An upcoming session is listed below. Registration opens at 8 a.m., with Session I beginning promptly at 8:30 a.m.
Individual and group providers wishing to enroll must send a physician-owner to the session. Non-profit and government clinics seeking to enroll must send their medical director, physician or nurse practitioner who is responsible for oversight of medical services rendered at the service site where the provider wants to enroll.
Office staff members, such as clinic managers, billing supervisors and client eligibility enrollment supervisors, are encouraged to attend. However, these staff members are not eligible to receive a Certificate of Attendance. Enrolled clinicians and staff are encouraged to attend to remain current with program policies and services. New Session Format
Family PACT has created a new session format, which offers an option for currently enrolled providers and staff to attend only the afternoon update session, along with either the clinical session or the billing and coding session.
| Start Time | 8:30 a.m. to 2 p.m. |
| Instructions | Attendance at this presentation is mandatory for clinician providers wishing to enroll in Family PACT and is recommended for other staff members who are new to the program or need a refresher. |
Note: The afternoon sessions will run concurrently from 2 p.m. to 4 p.m.
Session II – Clinical Practice Alerts| Start Time | 2 p.m. to 4 p.m. |
| Instructions | Clinicians in attendance who wish to become Family PACT providers must also attend this session. Free continuing education (CE) credit is available for Session II. Providers must bring their medical license numbers if requesting CE credit; a continuing education request form will be available during onsite registration. Other interested clinical staff members are welcome to attend and may request free CE credit for this session. |
Session III – Tips for Successful Family PACT Administration
| Start Time | 2 p.m. to 4 p.m. |
| Instructions | Administrators and billers interested in Family PACT Program administration and billing information may attend. |
Please note the upcoming Provider Orientation and Update Sessions below.
Redding
January 29, 2009
8:30 a.m. – 4 p.m.
Hilton Garden Inn
5050 Bechelli Lane
Redding, CA 96002
(530) 226-5111
For a map and directions to these locations, providers can go to the Family PACT Web site and click “Providers” at the top of the home page, then “Provider Training” in the menu on the left-hand side, then “Orientation Sessions,” and finally, click “Directions and Map of Location” for the appropriate session location.
Registration
To register for an orientation and update session, providers should:
- Go to the Family PACT Web site and click “Providers” at the top of the home page, then “Provider Training” and “Click here to find out about upcoming Orientation Sessions.” Identify the session you wish to attend and click “Registration” next to the appropriate date and location.
- Print a copy of the registration form.
- Fill out the form and fax it to the Office of Family Planning, ATTN: Darleen Kinner, at (916) 650-0468.
If you do not have Internet access, you may may request the registration form by calling 1-877-FAMPACT (1-877-326-7228). Providers must supply the following when registering:
- Name of the Medi-Cal provider or facility
- National Provider Identifier (NPI)
- Contact telephone number
- Anticipated number of people attending
Check-In
Check-in begins at 8 a.m. All orientation sessions start promptly at 8:30 a.m. and end by 4 p.m. At the session, providers must present the following:
- NPI
- Medical license number
- Photo identification
Individuals representing a clinic or physician group should use the clinic or group Medi-Cal provider number, not an individual provider number or license number.
Certificate of Attendance
Upon completion of the orientation session, each prospective new Family PACT medical provider will receive a Certificate of Attendance. Providers should include the original copy of the Certificate of Attendance when submitting the Family PACT application and agreement forms (available at the session) to Family PACT Provider Enrollment. Providers arriving late or leaving early will not receive a Certificate of Attendance. Currently enrolled Family PACT providers do not receive a certificate.
Contact Information
For more information about the Family PACT Program, please call 1-877-FAMPACT (1-877-326-7228) or visit the Family PACT Web site at www.familypact.org.
The Family PACT Program was established in January 1997 to expand access to comprehensive family planning services for low-income California residents.

