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Correction: PE4PW Computer Based Training Instructions Revised

May 10, 2017

A NewsFlash article published on March 14, 2017 titled Presumptive Eligibility for Pregnant Women: Computer Based Training (CBT) contained errors about actions providers perform in the Medi-Cal Learning Portal (MLP).

Error 1: User Type
The NewsFlash instructed existing users to verify their user profile upon log in to ensure that the type of user is either “Healthcare Provider” or “Provider Staff”, and to ensure their NPI is associated with the user account. The NewsFlash indicated if the user profile had a user type other than the two mentioned, the user should update their profile before taking the PE4PW training. However, existing users are unable to perform this verification or to update that portion of the user profile at this time.

Providers who are unsure what user type is associated with their account, or who know it needs to be changed, should contact the Telephone Service Center (TSC) at 1-800-541-5555 and select Option 4 and then Option 2. A TSC agent will verify whether information is correct and, if necessary, submit a request to update the user profile. User profiles should be updated within 48 hours. Once a profile is updated, the provider can complete the CBT.

Failure to update user profiles to include appropriate user types will delay providers’ ability to help applicants apply for temporary Medi-Cal via the automated PE4PW application.

Error 2: Evaluation Form
The Newsflash also instructed users to complete an online evaluation form at the end of the course. There is no online evaluation form.

Purpose of Training
The training helps Qualified Providers use the newly automated Presumptive Eligibility for Pregnant Women Program Application (MC 263) to grant immediate, temporary Medi-Cal coverage for applicants who think they are pregnant, and who meet PE4PW program qualifications.

PE4PW participating providers must complete this training with a score of 80 percent or higher before access to the MC 263 is granted.

Accessing the Training
The computer must pass a connectivity test for providers to access the training.

Providers should:

  • Visit the Medi-Cal Learning Portal.
  • Click the login link in the upper right corner to log in using an existing account, or click the register link to create an account.
  • After logging in, navigate to Training, then select eLearning and CBTs (Computer Based Training).
  • Click “Presumptive Eligibility for Pregnant Women (PE4PW) Program Provider Training” under Provider Training.