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Use NPI on POS and in the Transaction Services Area

December 7, 2010

Providers are strongly encouraged to use their National Provider Identifiers (NPIs) to log on to Transaction Services.

The Transaction Services area on the Medi-Cal website offers access to the following features: Automated Provider Services, Batch Claim Status, Medi-Services, Real Time Internet Eligibility (RTIE), Share of Cost (Spend Down) and allows providers to perform secure transactions. Medi-Cal providers must have a user ID, password and a Medi-Cal POS Network/Internet Agreement on file to log on to Transaction Services.

Additional features are also available on Transaction Services (based on provider enrollment type):

  • Breast and Cervical Cancer Treatment Program (BCCTP) Enrollment Application
  • Cancer Detection Programs: Every Woman Counts (CDP: EWC)
  • Child Health and Disability Prevention (CHDP) Gateway Pre-Enrollment Application
  • Electronic Data Interchange (EDI) Services
  • Expanded Access to Primary Care (EAPC) Information
  • Family PACT (Planning, Access, Care and Treatment)
  • Lab Services Reservation System (LSRS)
  • Medicare Drug Pricing
  • Online Treatment Authorization Request (TAR) Applications

Providers are strongly encouraged to use their NPI in performing Point of Service ( POS) transactions.

The Medi-Cal-supplied POS device is used to verify recipient eligibility, clear Share of Cost liability, reserve
Medi-Services, perform Family PACT client eligibility transactions and submit pharmacy or CMS-1500 claims.

For assistance with Internet and POS transactions, please contact the Telephone Service Center (TSC) at
1-800-541-5555.