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System Upgrades Scheduled for May 2020

May 14, 2020

Required system upgrades to the California Medicaid Management Information System (CA-MMIS) are scheduled to take place on May 17, 2020.

Upgrades will begin during an extended maintenance period, which begins at midnight on Sunday, May 17, 2020 and will continue through 5:30 a.m. Sunday, May 17, 2020. Applications are expected to be available during the upgrade window; however, during this window the following applications available through the Transaction Services area of the Medi-Cal website or the CA-SLR website may experience intermittent issues.

  • Claim Transactions:
    • Pharmacy claims requiring a TAR
  • Presumptive Eligibility transactions:
    • Breast and Cervical Cancer Treatment Program (BCCTP)
    • Child Health and Disability Prevention (CHDP)
    • Hospital Presumptive Eligibility (HPE)
    • Presumptive Eligibility for Pregnant Women (PE4PW)
  • TAR transactions:
    • Electronic Treatment Authorization Request (eTAR)
    • Pharmacy TAR (pTAR) transactions
  • Access to State Level Registry (SLR) website

To reduce the impact on providers, upgrades are scheduled during a period when the systems are used less frequently.

A System Status Alert will be posted on the Medi-Cal website before the scheduled system upgrades. The alert will provide additional details, including the anticipated extended maintenance window time frame.

Providers who subscribe to the Medi-Cal Subscription Service (MCSS) and select the “System Status Alert” option will receive an email notification when an alert is posted on the Medi-Cal website. Providers who have not yet subscribed are encouraged to do so by completing the MCSS Subscriber Form.