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System Upgrades Scheduled for July 2019

July 9, 2019

Required system upgrades to the California Medicaid Management Information System (MMIS) are scheduled to take place in July 2019. Upgrades will begin during an extended maintenance period, which begins at midnight on Sunday, July 28, 2019, and will continue through noon. During this window, Point of Service (POS) network leased line eligibility and eligibility from the Case Management, Information and Payrolling System (CMIPS) and CMIPS II may not be available.

To reduce the impact on providers, upgrades are scheduled during a period when the systems are used less frequently.

A System Status Alert will be posted on the Medi-Cal website before the scheduled system upgrades. The alert will provide additional details, including the anticipated extended maintenance window timeframe.

Providers who subscribe to the Medi-Cal Subscription Service (MCSS) and select the “System Status Alert” option will receive an email notification when an alert is posted on the Medi-Cal website. Providers who have not yet subscribed are encouraged to do so by completing the MCSS Subscriber Form.