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Telehealth Policy Updates for Medi-Cal and Family PACT Programs Implemented

August 30, 2019

On August 22, 2019, a NewsFlash article entitled “Providers Should Hold Telehealth Claims” published, stating that, due to a delay in policy implementation, providers should hold telehealth claims until the policy is implemented. The telehealth policy updates were implemented on August 26, 2019. Providers may now submit telehealth claims.

Full details regarding the updated telehealth guidelines, including the specific requirements for FQHCs, RHCs and IHS-MOA clinics, have been published in the Medi-Cal provider manuals and the Family PACT Policies, Procedures and Billing Instructions in the August 2019 Medi-Cal Update and Family PACT Update.