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Providers Should Hold Telehealth Claims

August 22, 2019

Due to a delay in implementation of policy that published in an article titled “Telehealth Policy Updates for Medi-Cal and Family PACT Programs”, providers should hold telehealth claims until this policy has been implemented. Providers will be notified in a future NewsFlash article when this policy has been implemented.

Full details regarding the updated telehealth guidelines, including the specific requirements for FQHCs, RHCs and IHS-MOA clinics, have been published in the Medi-Cal provider manuals and the Family PACT Policies, Procedures and Billing Instructions in the most recent Medi-Cal Update and Family PACT Update.