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Medi-Cal Fiscal Intermediary Contract Transition October 1, 2019

September 25, 2019

As previously announced, the Department of Health Care Services (DHCS) California Medicaid Management Information System (CA-MMIS) Division is engaged in a multi-year initiative to transition contracts for the Fiscal Intermediary (FI) responsible for business operations of fee-for-service Medi-Cal.

The transition from the current vendor to the incoming FI, DXC Technology, will occur on October 1, 2019, as planned. The primary objective of this transition is to ensure a smooth change in vendors without disruptions to state programs, providers and beneficiaries.

With this vendor transition, there are no changes to provider claims or attachment submission (electronic or paper), checkwrite schedules, or avenues of provider or member support. Refer to the Contact Medi-Cal page on the Medi-Cal website for the provider support telephone numbers, P.O Boxes for correspondence submission and specialized provider support programs.

For additional published information regarding this transition, refer to the following:

As part of our commitment to keeping the provider community informed throughout this process, DHCS pledges to continue releasing Frequently Asked Questions and Newsflash articles on the Medi-Cal website as the transition implements.