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Medi-Cal Learning Portal Web Browser Compatibility

February 11, 2019

Medi-Cal has identified an issue that prevents providers from accessing training on the Medi-Cal Learning Portal (MLP) using Chrome or Firefox web browsers. Providers should use the Internet Explorer web browser when accessing training in the MLP.

If a provider cannot view the courses in the MLP or is receiving an error message when trying to access the MLP, the provider should verify that they are using Internet Explorer. The MLP is not compatible with Chrome or Firefox web browsers at this time. If a provider does not have the Internet Explorer web browser, they should visit the Web Tool Box page to download the latest version of Internet Explorer.