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Medi-Cal Transactions Services and SURGE/TAR Downtime Scheduled for May 2018

May 14, 2018

Required system upgrades to the California Medicaid Management Information System (CA-MMIS) are scheduled to take place on May 20, 2018. Upgrades begin during the regular daily maintenance period, which begins at midnight on Sunday, May 20, 2018, and continue through 5 a.m. During this window, Medi-Cal Web Transactions Services and the SURGE/Treatment Authorization Request (TAR) system will be unavailable.

To reduce the impact on providers, upgrades are scheduled during a period when the systems are used less frequently.

A System Status Alert will be posted on the Medi-Cal website before the scheduled system upgrades. The alert will provide additional details, including the anticipated extended maintenance window timeframe.

Providers who subscribe to the Medi-Cal Subscription Service (MCSS) and select the “System Status Alert” option will receive an email notification when an alert is posted on the Medi-Cal website. Providers who have not yet subscribed are encouraged to do so by completing the MCSS Subscriber Form.