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Special Open Door Forum for New Medicare Card Project Hosted by CMS

March 16, 2018

The Centers for Medicare & Medicaid Services (CMS) will host a special Open Door Forum to give providers an opportunity to ask questions about CMS’ New Medicare Card project. Providers may use this call to seek out answers to their questions so they are ready to accept the new Medicare Beneficiary Identifier (MBI) beginning April 1, 2018.

The Open Door Forum will be held Tuesday, March 20, 2018, from 11 a.m. to 12 p.m., Pacific Time. Providers may call in via conference call by dialing 1-800-837-1935. The conference identification number is 4588156.


Teletypewriter (TTY) Communications Relay Services are available for the hearing impaired. For TTY services, dial 7-1-1 or 1-800-855-2880. A Relay Communications Assistant will be available for assistance.

Once the Open Door Forum is over, a transcript and audio recording will be available for download under the Special, Open Door Forums section of the CMS Podcast and Transcripts website.

For more information about the New Medicare Card project, providers may visit the New Medicare Card page of the CMS website. Feedback and questions about the New Medicare Card project can be sent to NewMedicareCardSSNRemoval@cms.hhs.gov.

If providers are interested in receiving automatic emails about Open Door Forum schedule updates or wish to view Frequently Asked Questions they may visit the Open Door Forums page of the CMS website.