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Medi-Cal Website and AEVS Downtime Scheduled for March 2018

March 16, 2018

Required system upgrades to the California Medicaid Management Information System (CA-MMIS) are scheduled to take place on March 25, 2018. This is an upgrade of the network hardware utilized by Medi-Cal services. Upgrades will begin during the regular daily maintenance period, which begins at midnight on Sunday, March 25, 2018, and will continue through 5 a.m. During this window, the Medi-Cal website and the telephone Automated Eligibility Verification System/Supplemental Automated Eligibility Verification System (AEVS/SAEVS) applications will be unavailable.

Providers may still submit transactions via the Medi-Cal Point of Service (POS) network if needed.

To reduce the impact on providers, upgrades are scheduled during a period when the systems are used less frequently.

A System Status Alert will be posted on the Medi-Cal website before the scheduled system upgrades. The alert will provide additional details, including the anticipated extended maintenance window timeframe.

Providers who subscribe to the Medi-Cal Subscription Service (MCSS) and select the “System Status Alert” option will receive an email notification when an alert is posted on the Medi-Cal website. Providers who have not yet subscribed are encouraged to do so by completing the MCSS Subscriber Form.