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Medi-Cal Transactions Web Page Downtime

December 1, 2017

Required maintenance upgrades to the Medi-Cal website are scheduled to take place between December 9–10, 2017. These maintenance upgrades are scheduled to start at 8 p.m. on Saturday, December 9, and will continue through 4 a.m. Sunday, December 10. During this window, providers will be unable to log in to or navigate the Medi-Cal Secure Transactions web page.

To reduce the impact on providers, upgrades are scheduled during a period when the website is used less frequently.

A System Status Alert will be posted on the Medi-Cal website before the scheduled system upgrades. The alert will provide additional details, including the anticipated extended maintenance window timeframe.

Providers who subscribe to the Medi-Cal Subscription Service (MCSS) and select the “System Status Alert” option will receive an email notification when an alert is posted on the Medi-Cal website. Providers who have not yet subscribed are encouraged to do so by completing the MCSS Subscriber Form.