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Updated HAP Card Annual Distribution Limits

March 1, 2017

Effective April 1, 2017, the Office of Family Planning has updated the annual limits for the number of Health Access Programs (HAP) cards distributed to Family Planning, Access, Care and Treatment (Family PACT) Program providers as follows:

Annual HAP Card Limits
Sector Sequential
HAP Cards
HAP Cards
Private 500 200
Public 1,000 400

All annual limits are based on a calendar year. The initial HAP card order for all newly enrolled Family PACT providers will remain at 200 sequential and 100 blank cards, and these will count toward the annual limit.

HAP cards must be issued and activated for clients at the service site address where the Family PACT provider is enrolled and where the provider's National Provider Identifier (NPI) is registered.

Providers should order additional HAP cards through the Telephone Service Center (TSC) at 1-800-541-5555. If a TSC agent is unable to approve an order, the order request will be forwarded to the Office of Family Planning for review and consideration on an individual basis.