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Reminder: Avoid Printing Data in Margins of Paper Claim Forms

June 1, 2017

In order to ensure timely and accurate claims processing, providers are reminded to avoid printing data in the margin, header or footer portion of paper claim forms. Overlapping data may be misread. For example, processing has been delayed for certain claims with address information typed in the header portion of the CMS-1500 claim form.

The Billing Tips: Paper Claims page of the Medi-Cal website has been updated to reflect the above and to align with a previously published NewsFlash article titled “Reminder: Paper Claim Submission Guidelines.” For more general reminders about paper claim submission, please visit the page or call the Telephone Service Center (TSC) at 1-800-541-5555.

Updated manual pages will be released in a future Medi-Cal Update.