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New BIC Flyer Now Available in Nine Languages

November 7, 2016

The new Benefits Identification Card (BIC) flyer is now available on the Medi-Cal website in the following nine languages:

  • Armenian
  • Chinese
  • English
  • Hmong
  • Korean
  • Russian
  • Spanish
  • Tagalog
  • Vietnamese

Providers can access the flyers on the Beneficiary News page of the Medi-Cal website. Providers are encouraged to print the flyers and display them where Medi-Cal beneficiaries can see them.

As a reminder, newly eligible recipients and beneficiaries requesting replacement cards will receive BICs with the new design, which features the California poppy. Currently, there are no plans to provide the new BIC to the entire Medi-Cal population. Either of the two BIC designs may be presented by beneficiaries.

When verifying eligibility, providers should:

  • Accept BICs with the California poppy design or the old design.
  • Continue to verify eligibility, as possession of a Medi-Cal BIC does not guarantee eligibility.
  • Refer to the Eligibility: Recipient Identification section of the Part 1 provider manual for more information.

Providers are encouraged to frequently check the Medi-Cal website for updates.