• 270/271 Real-Time Eligibility Inquiry and Response Transaction
• 276/277 Claim Status Inquiry and Response Transaction
• 837 Version 4010A1 Institutional and Professional Claims Transaction Refresher

To view an archived Webcast, visit the Medi-Cal HIPAA Webcast Technical Assistance Seminars page and click the appropriate link.

Note: Please test your system before viewing an archived Webcast. Be sure to click the "Test Your System" icon on the Medi-Cal HIPAA Webcast Technical Assistance Seminars page to determine whether your computer meets the Webcast system requirements. These requirements are listed in the "Technical Requirements" section of the above page. If you need technical assistance, call Technical Support at 1-877-867-7300.

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What is a Webcast?
A Webcast is a live broadcast over the Internet. The HIPAA Technical Assistance Webcasts were broadcast through the Medi-Cal Web site on September 27, 2004 and repeated on September 28, 2004. The archived Webcasts are recordings of these previous live broadcasts and are viewed through the Medi-Cal Web site. As with the original broadcast, there is no cost to providers.

The archived Webcasts are available 24 hours a day, seven days a week through December 2004. You can view the archives through your own Internet-connected computer at a time and location convenient for you — even at home!

Who Will Benefit?
Those who will benefit from the archived Webcasts are staff who are familiar with the structure and data content of electronic and EDI transactions. This includes technical support and clearinghouse personnel, software vendors and submitters. All participants are strongly encouraged to review and be familiar with the transactions' HIPAA Implementation Guides as well as their Companion Guides.

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Webcast Tips

1. If you need assistance with navigating the Webcast or with the Webcast interface, click "Help" in the upper left corner of the Webcast window, then click "Manual."
2. The Webcast has an audio component that mirrors the slides and resource documents. However, if your computer is unable to play sound, you will not hear the presentation.
3. If your computer is able to play sound and you listen to the presentation using external speakers, you can adjust the volume of the presentation by simply adjusting the volume of the speakers. Otherwise, to adjust volume, click the Volume icon on your computer's taskbar or slide the silver Volume bar on the video screen, which is the center screen on the left side of the Webcast window.
4. When you enter the Webcast, you will see a timer above the video screen that displays how long the presentation has been running and the total length of the presentation.
5. You can stop the Webcast at any time by simply closing your browser window. If you stop the Webcast, the system will automatically bookmark your spot. A message will appear when you re-enter the Webcast asking where you want to begin. To begin at the same point you stopped the Webcast, simply click "OK." To start at the beginning, click "Cancel."
6. Below the video screen is a screen that contains two tabs: a "Contents" tab and a "Resources" tab. The "Contents" tab lists each individual slide. To view a particular slide, scroll to find the slide and select it. The presentation will skip to and continue from that slide. The "Resources" tab lists available handouts and resource documents, along with a link to the "HIPAA Update" page of the Medi-Cal Web site.
7. To view the PowerPoint presentation only, click "Full Screen" at the bottom of the Webcast window. To exit the PowerPoint presentation and return to the Webcast window, close the PowerPoint window.
8. To take notes on a slide, follow these instructions:
   1. Click "Notes" in the upper left corner of the Webcast window.
   2. Click "Write Notes." The current slide will be listed on the left. The slides' titles will appear as the presentation advances.
   3. Click in the white space and type your notes.
   4. When finished, click a slide title on the left to take notes on another slide. If you have taken notes, you will see black lines on the yellow pad under the push-pin icon once you advance to another slide.
   5. To save or print your notes, click "E-Notebook" in the upper right corner of the white space. To save your notes, click "File," then "Save As." Type a file name and select the location on your computer where you want to save the notes. To print your notes, click "File," then "Print."

For additional information or if you have questions, call the Telephone Service Center (TSC) at 1-800-541-5555.