ICD-10 Mailbox Closing January 2016
On January 1, 2016, Medi-Cal will close the ICD-10 mailbox. Emails sent to the ICD-10 mailbox on or after January 1, 2016, will not receive a response.
Providers who have questions regarding claims or ICD-10 may contact the following:
- Telephone Support Center (TSC): 1-800-541-5555 or 1-916-636-1200
- Small Provider Billing Unit: 1-916-636-1275
- Out-of-State Provider Support: 1-916-636-1960
Regional representative contact information can be found on the Medi-Cal website.
Providers are encouraged to regularly check the Medi-Cal and DHCS websites for updates.