Medi-Cal Update

Medical Transportation | June 2018 | Bulletin 513

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1. Medical Transportation Dry Run Policy: Effective Date Revised

Effective retroactively for dates of service on or after April 1, 2016, when completing the emergency statement for air or ground medical transportation, providers no longer need to include the name of the hospital to which a recipient was transported or the name of the physician accepting responsibility for the recipient. Providers had mistakenly been instructed to include this information; however, dry run transports have no accepting hospital or physician.

Note:

The April 1, 2016, effective date above is revised from the April 1, 2018, effective date published in the March 2018 Medi-Cal Update bulletin.

Providers need take no action. An Erroneous Payment Correction (EPC), effective for dates of service on or after April 1, 2016, will be initiated to reprocess claims denied with Remittance Advice Details (RAD) code 9983: Emergency ambulance service always requires emergency indicator and certification on the claim.

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2. Direct Emergency Air and Ground Transportation to Acute Care Facilities

Effective for dates of service on or after July 1, 2018, emergency ground and air transportation services are reimbursable when directly transporting recipients to an acute care facility in lieu of directly transporting to the nearest acute care hospital.

This information is reflected in the following provider manual(s):

Provider Manual(s) Page(s) Updated
Medical Transportation mc tran air (2–4); mc tran gnd (2, 3)
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3. Phase 3: RTD Generation is Discontinued

The Department of Health Care Services (DHCS) has eliminated the generation of Resubmission Turnaround Documents (RTDs) (Form 65-1). The discontinuation of RTDs will both increase claims processing efficiency and reduce costs.

RTDs were discontinued in multiple phases. The first phase was implemented in November 2017 and the second phase was implemented in February 2018. The third and final phase implemented in May 2018. The new process will deny claims submitted with questionable or missing information instead of generating an RTD. The generation of RTDs has been completely discontinued and providers will no longer receive RTDs. Any current unprocessed RTDs in the providers possession may still be returned to the DHCS Fiscal Intermediary by the due date listed on the RTD and will be processed as normal.

Additional changes to the provider manual will be announced in a future monthly bulletin. Providers are encouraged to routinely check the Medi-Cal website for more information.

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4. CCS Service Code Groupings Update

The following codes will be added to the California Children's Services (CCS) Service Code Groupings (SCGs).

Added Codes:
Effective Date Code SCGs
August 1, 2017 CPT-4 codes 81430, 81431 04, 05

Reminder:

SCG 02 includes all the codes in SCG 01, plus additional codes applicable only to SCG 02. SCG 03 includes all the codes in SCG 01 and SCG 02, plus additional codes applicable only to SCG 03. SCG 07 includes all the codes in SCG 01 plus additional codes applicable only to SCG 07.

This information is reflected in the following provider manual(s):

Provider Manual(s) Page(s) Updated
Audiology and Hearing Aids
Chronic Dialysis Clinics
Clinics and Hospitals
Durable Medical Equipment
General Medicine
Home Health Agencies/Home and Community-Based Services
Inpatient Services
Local Educational Agency
Medical Transportation
Obstetrics
Orthotics and Prosthetics
Pharmacy
Psychological Services
Rehabilitation Clinics
Therapies
Vision Care
cal child ser (1, 3, 17, 18, 29)
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5. Medi-Cal Benefit Added: Nonmedical Transportation

Pursuant to Welfare and Institutions Code (W&I Code) Section 14132 (ad) (1), effective for dates of service on or after July 1, 2018, non-medical transportation (NMT) is covered, subject to utilization controls and permissible time and distance standards, for eligible full-scope Medi-Cal fee-for-service recipients beneficiaries and pregnant women during pregnancy and for 60 days postpartum, including any remaining days in the month in which the 60th postpartum day falls. NMT includes transporting recipients to and from Medi-Cal covered medical, mental health, substance abuse or dental services.

W&I Code 14132 (ad)(2)(A)(i) defines NMT as including, at minimum, round trip transportation for a recipient to obtain covered Medi-Cal services by passenger car, taxicab, or any other form of public or private conveyance.

NMT does not include the transportation of sick, injured, invalid, convalescent, infirm or otherwise incapacitated recipients by ambulances, litter vans or wheelchair vans licensed, operated and equipped in accordance with state and local statutes, ordinances or regulations, as these would be covered as non-emergency medical transportation (NEMT) services.

Registering NMT Vehicles and Enrolling as an NMT Provider
Based upon the authority granted to the director of the Department of Health Care Services (DHCS) in accordance with W&I Code Section 14132(ad)(8), the director is establishing Medi-Cal provider enrollment requirements for the provision of NMT services by currently enrolled Medi-Cal NEMT providers that request to provide NMT services by passenger vehicle and for enrolling transportation providers for NMT only. These requirements implement W&I Code, Sections 14043.15 and 14043.26 and as such have the full force and effect of law.

Effective June 15, 2018, transportation providers who are currently enrolled in Medi-Cal as NEMT providers and who wish to provide NMT services may request to become an NMT provider and provide NMT services, as defined by W&I Code, Sections 14132 (ad)(2)(i) and 14132 (ad)(2)(ii). Current NEMT providers must submit a completed Medi-Cal Supplemental Changes (DHCS 6209) form. NEMT providers requesting to add NMT services should state so in the space provided on page 16, items 37 and 38 of the DHCS 6209 form. NMT vehicles may be added on page 13; copies of the Department of Motor Vehicles (DMV) vehicle registration and proof of vehicle insurance must be included.

Transportation providers who wish to newly enroll in Medi-Cal for NMT will need to submit a completed Medi-Cal Transportation Provider Application package, which includes a Medi-Cal Medical Transportation Provider Application (DHCS 6206) form, a Medi-Cal Provider Agreement (DHCS 6208) form and a Medi-Cal Disclosure Statement (DHCS 6207) form.

All applicable information must be completed on the DHCS 6209 or DHCS 6206, which includes:

Only enrolled providers who have been approved by DHCS to render NMT services may bill for NMT. Providers approved by DHCS to also provide NMT services may begin rendering services to eligible fee-for-service recipients and billing DHCS for dates of service on or after July 1, 2018. The effective date of enrollment for approved NMT services will be retroactive to the date a complete application was submitted.

This information is reflected in the following provider manual(s):

Provider Manual(s) Page(s) Updated
Clinics and Hospitals
General Medicine
Obstetrics
Pharmacy
pre sum (17)
Medical Transportation mc tran gnd (1, 21, 22); mc tran gnd cd (1, 7); mc tran gnd ex (6, 7)
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6. Rate Update for Preventive Medicine Evaluation and Management Codes

Effective retroactively for dates of service on or after June 1, 2017, the reimbursement rates for initial and periodic comprehensive medicine evaluation and management for recipients 18-39 years of age (CPT-4 codes 99385 and 99395) are established.

A list of current rates can be found on the Medi-Cal Rates page of the Medi-Cal website.

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7. Reminder: VeriFone VX 520 POS Device to Decommission in July 2018

In July 2018, the VeriFone VX 520 Point of Service (POS) device will be decommissioned. Transactions from these devices will no longer be accepted or processed after decommission. A final notification letter will be mailed out instructing providers to return the devices. Providers may contact the POS Help Desk at 1-800-541-5555 (option 5, followed by option 6) for information about the decommission and to learn about available alternative options.

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8. July 2018 Medi-Cal Provider Seminar

The July Medi-Cal provider seminar is scheduled for July 17 – 18, 2018, at the Almansor Court in Alhambra, California. Providers can access a class schedule for the seminar by visiting the Provider Training web page of the Medi-Cal Learning Portal (MLP) and clicking the seminar date(s) they would like to attend. Providers may RSVP by logging in to the MLP.

Throughout the year, the Department of Health Care Services (DHCS) and the DHCS Fiscal Intermediary (FI) for Medi-Cal conduct Medi-Cal training seminars. These seminars, which target both novice and experienced providers and billing staff, cover the following topics:

Providers must register by July 3, 2018, to receive a hard copy of the Medi-Cal provider training workbooks on the date(s) of training. After July 3, 2018, the workbooks will be available only by download on the Medi-Cal Provider Training Workbooks page of the Medi-Cal website.

Note:

Wi-Fi will not be provided at the seminar. Please plan accordingly.

Providers that require more in-depth claim and billing information have the option to receive one-on-one claims assistance, which is available at all seminars, in the Claims Assistance Room.

Providers may also schedule a custom billing workshop. On the Lookup Regional Representative web page, enter the ZIP code for the area you wish to search and click the “Enter ZIP Code” button. The name of the designated field representative for your area will appear on the map. To contact a regional representative, providers must first contact the Telephone Service Center (TSC) at 1-800-541-5555 and request to be contacted by a representative.

Providers are encouraged to bookmark the Provider Training web page and refer to it often for current seminar information.

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9. A New Way to Subscribe – Contact Medi-Cal Subscription Service Representatives

Medi-Cal is committed to keeping you up-to-date on the latest Medi-Cal news and policy updates.

The Medi-Cal Subscription Service (MCSS) is a free service that provides subscribers with personalized email notifications for urgent, high-impact announcements and monthly news/policy updates as they post to the Medi-Cal website.

Providers can now contact MCSS representatives directly at MCSSCalifornia@conduent.com to subscribe and for assistance with managing subscriptions. Subscribing is simple and free!

If you have not yet subscribed to MCSS, Medi-Cal encourages you to utilize one of the following two methods to subscribe.

To subscribe by email:

  1. Download the linked MCSS Subscriber Form

  2. Enter your name, email address, ZIP code and subscriber type in the appropriate fields

  3. Customize your subscription by selecting subject areas for NewsFlash announcements, Medi-Cal Update bulletins and/or System Status Alerts

  4. Attach your completed form to an email and send to MCSSCalifornia@conduent.com

To subscribe online:

  1. Go to the MCSS Subscriber Form page on the Medi-Cal website

  2. Enter your email address and ZIP code, and select a subscriber type from the drop-down menu

  3. Customize your subscription by selecting subject areas for NewsFlash announcements, Medi-Cal Update bulletins and/or System Status Alerts

  4. Click “Subscribe Now” at the bottom of the page

After the form has been received, a welcome email will be sent to the provided email address. If you are unable to locate the welcome email in your inbox, check your junk email folder.

For more information about MCSS, visit the MCSS Help page.

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10. Get the Latest Medi-Cal News: Subscribe to MCSS Today

MCSS Logo

The Medi-Cal Subscription Service (MCSS) is a free service that keeps you up-to-date on the latest Medi-Cal news. Subscribers receive subject-specific emails shortly after urgent announcements and other updates post on the Medi-Cal website.

Subscribing is simple and free!

  1. Go to the MCSS Subscriber Form

  2. Enter your email address and ZIP code and select a subscriber type

  3. Customize your subscription by selecting subject areas for NewsFlash announcements, Medi-Cal Update bulletins and/or System Status Alerts

After submitting the form, a welcome email will be sent to the provided email address. If you are unable to locate the welcome email in your inbox, check your junk email folder.

For more information about MCSS, please visit the MCSS Help page.

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11. Provider Manual Revisions

Pages updated due to ongoing provider manual revisions:

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