Family PACT Update

October 2019 | Bulletin 145

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1. New Hours of Operation for POS/Internet Help Desk

Effective October 1, 2019, the hours of operation for the Point of Service (POS)/Internet Help Desk is 8 a.m. to 5 p.m., Monday through Friday, except holidays. Providers and submitters may need to update business or operational practices to align with this change.

This information is reflected in the following provider manual(s):

Provider Manual(s) Page(s) Updated
Family PACT
Part 1
prov rel (6, 9)
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2. Microbiology Procedure Code Policy Updates

Effective for dates of service on or after November 1, 2019, do not report (DNR) audits for microbiology procedure codes 87260-87899 are removed.

This information is reflected in the following provider manual(s):

Provider Manual(s) Page(s) Updated
Chronic Dialysis Clinics
General Medicine
Obstetrics
Family PACT
path micro (5)
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3. 2019 Immunization Updates: Flu, HepA, HPV, Measles, CA School Requirements

A new DUR Educational Article titled “2019 Immunization Updates: Flu, HepA, HPV, Measles, CA School Requirements” (PDF format) is available on the DUR: Educational Articles page of the Medi-Cal website.

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