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Billing Tips: Medical Supplies

Invoices

  • Invoices may not be older than one year from the date of service.
  • Invoices must be dated prior to date of service billed.
  • Any explanatory information added to the invoice by the provider to assist in the reimbursement process may only be handwritten.  Typed information will result in the claim being denied.

Catalogs

  • Catalogs or price lists must not be dated more than five years prior to the date of service.
  • Include the catalog/price list front cover page indicating the type of catalog and price list used (manufacturer's wholesale, dealer or distributor), as well as the catalog date.

Computer Media Claims (CMC)

  • When billing medical supplies electronically, indicate the catalog name, item number and page number in the Comments section.

If you have any questions, please call the Telephone Service Center (TSC) at 1-800-541-5555.