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Billing Tips: Eligibility

Remittance Advice Details (RAD) Claim Denials

RAD code 0002: Recipient is not eligible for the benefits under the Medi-Cal program or other special programs.

  • Verify the recipient’s 14-character ID number with a valid Medi-Cal Benefits Identification Card (BIC) prior to rendering service, except in an emergency.
  • Check the recipient’s date of birth and the issue date of the BIC.
  • Refer to the Eligibility: Recipient Identification Cards section in Part 1 provider manual.



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