Contact Information |
Assistance Available |
Telephone Service Center (TSC)
1-800-541-5555
8 a.m. – 5 p.m., Monday – Friday
POS/Internet Help Desk
6 a.m. – midnight, 7 days a week
Computer Media Claims Help Desk (CMC)
8 a.m. – 5 p.m., Monday - Friday
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- Cancer Detection Programs: Every Woman Counts, Family PACT, OB, CPSP, PE, BCCTP
- Billing assistance, Claim Status
- Request representative onsite technical assistance
- General Medi-Cal issues
- Medi-Cal provider enrollment
- PIN requests
- Website questions
- BCCTP application assistance
- CMC claims submission and technical assistance
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Regional Contractor
A complete list of contractors is located on the Cancer Detection Programs: Every Woman Counts website.
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- Program information
- Technical assistance to implement program requirements
- Information about professional education and other events
- Collaboration with other providers in the region
- Program-related quality improvement initiatives
- Cancer Detection Programs: Every Woman Counts online forms assistance
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| Cancer Detection Programs: Every Woman Counts website. |
- Consumer program information
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Cancer Detection Programs: Every Woman Counts in collaboration with San Diego State University Quality Assurance Project website.
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- Provider clinical resources
- Breast Diagnostic Algorithms
- Provider training opportunities
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Breast and Cervical Cancer Treatment Program (BCCTP) Eligibility Specialist
1-800-824-0088
8 a.m. – 5 p.m., Monday - Friday
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- BCCTP eligibility
- Eligibility policy questions
- BCCTP application questions
- Information about BCCTP
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Cancer Detection Programs: Every Woman Counts
Consumer Line 1-800-511-2300
Operated by the Northern California Cancer Center (NCCC)
9 a.m. – 7 p.m., Monday - Friday
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- Information on women’s cancer screening services
- Eligibility for free women’s cancer screening services
- Referrals to providers of women’s cancer screening services
- Assistance available in English, Spanish, Mandarin, Cantonese, Vietnamese, Korean
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Cancer Detection Programs: Every Woman Counts section of the Medi-Cal Provider Manual.
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- Cancer Detection Programs: Every Woman Counts requirements and approved procedures
- Medi-Cal billing policy and guidelines
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