When performing a recipient search, the recipient information may show “other” as the enrolling provider. This means that another provider previously enrolled the recipient. When you click the record, you will see a warning message at the top of the DETEC – Recipient Information screen (Figure 17). Do not re-enroll an existing recipient under a new recipient ID. 

If you want to be associated with this recipient, you must:

• Re-verify that the recipient is eligible.
• Have the recipient complete and sign the eligibility and consent forms for the medical record. Keep the original forms in her medical record.
• Verify and update the information as needed.
• Select the appropriate eligibility check boxes.
• Click the Certify Recipient button.

Note: The search result list shows all providers (identified as “other”) with records for this recipient. It is the policy of CDS to have a recipient's care managed by a single provider at any one time. CDS will monitor situations where more than one provider is actively associated with a recipient.

Figure 17: Message on DETEC – Recipient Information form about previous enrollment by other provider.