If, during the enrollment process, an existing record was found in the database matching the recipient information entered on the DETEC – Enroll Recipient form, a notification of a close match will be displayed (Figure 14) and a side-by-side comparison of Recipient Information can be done by clicking the Recipient ID of the already existing record (Figure 15). Do not re-enroll an existing recipient under a new recipient ID.

If, after comparing the “Entered Recipient” with the “Existing Recipient,” you still want to proceed with enrollment of the entered recipient, a pop-up box will appear asking for a reason for the enrollment (Figure 16). If you select the “Existing Recipient,” see page 29 for instructions on creating a record for this recipient.

Figure 14

Figure 14: Existing recipient information closely matches entered recipient information

Figure 15

Figure 15: Side-by-side comparison of entered recipient and existing recipient information

Figure 16

Figure 16: Pop-up box for reason for enrollment

Valid Reasons for New Recipient Enrollment

Enrollment of a recipient in DETEC creates a new Recipient ID number. A recipient should only have ONE recipient ID number regardless of whether she moves, gets married, needs recertification, new PCP, etc.

Continue with the enrollment of a recipient in DETEC (resulting in a new Recipient ID number) only if the potential new recipient is a completely different woman than the existing recipient (e.g., based on different mother’s maiden name, and/or different birth date).  

Invalid Reasons for New Recipient Enrollment

The following are invalid reasons for enrolling a recipient who matches an existing recipient in DETEC:

Do not re-enroll an existing recipient under a new recipient ID.

Existing Recipient

When performing a recipient search and the recipient information matches, click the 14-digit ID number to select the recipient. Verify and update her information (e.g., new address if she has moved) and click the Update Recipient button.